1. Make sure you have a valid voucher or discount code.

2. Add the items you wish to purchase to your cart and proceed to checkout.

3. Laptop or tablet:
   On the right side of your screen, you'll see your order overview. Here you'll find a field where you can enter your discount code or voucher.
   
   Telephone:
   At the very top left of the order overview, you'll see the "Order Overview" button. Tap this, and an entry field will appear for your discount code or voucher.

4. Click “Apply” to apply the discount or credit to your order.

Having trouble with your voucher or discount code? Check that you've entered the code correctly. Still not working? Please contact us using one of the contact options at the bottom of this page. We're happy to help.

We accept the following payment methods:

• Klarna

• iDEAL

• PayPal

• Bancontact

• MasterCard

• Apple Pay

• American Express

• Google Pay

• VISA

• Maestro

• Shop Pay

• LOOK

First, check your bank statements to see if the amount has been debited. If nothing has been debited, try the payment again. If a payment has been made but the order hasn't been confirmed, or if it still doesn't work, please contact us using one of the contact options at the bottom of this page. We're happy to help.

Yes, absolutely. With Klarna, you can easily and securely pay later. You receive your order first and pay later. Select Klarna during checkout.

Would you like an invoice? No problem. Contact us using the contact form at the bottom of this page. Our team will then get your invoice to you as quickly as possible.

To help you as best as possible, we ask you to provide the following information in advance if you would like to receive a business invoice:

• Company name

• VAT number

It is possible that your discount code has expired. If not, please contact us using one of the contact options at the bottom of this page.

There may be no balance left on your voucher. See the question below “How do I check the balance of my voucher?” to check this. Is this incorrect? Please contact us via one of the contact options at the bottom of this page.

Click here to go to the page where you can check the balance of your voucher.

Yes, it is possible to combine certain discount codes and vouchers. Below you can see some valid combinations:

• Free Shipping Voucher + Product Discount

• Free Shipping Voucher + Credit Voucher

• Free Shipping Voucher + Credit Voucher
  + Product discount

• Voucher + Product Discount

• Voucher + Voucher
  

Not allowed:

• Two or more product discounts at once (outside of our standard offers)

If you get an error message while the combination you are trying is allowed, please contact us via one of the contact options at the bottom of this page.

Yes, in most cases this is possible. Only for products that already have more than 30 percent discount, it is no longer possible to apply an extra discount code.

Our vouchers are valid for 5 years, giving you plenty of time to make your purchase.

Yes, that is certainly possible. Suppose you have a €50 voucher and you use €30 on your first order, then you will have €20 credit left. You can use this remaining amount on a next order, as long as the voucher is still valid. All our vouchers are valid for 5 years.

This is of course very annoying. Our team can try to find the discount code or voucher in our system. Because we work with as little customer data as possible, this is sometimes a bit complex. We therefore ask you to contact us via one of the contact methods at the bottom of this page and provide us with as much information as possible. Think of whether it was a discount code or voucher, an estimate of the amount or percentage and an indication of when you received it.

Do you want to be the first to know about new discounts, exclusive deals and special promotions? You can easily register at the bottom of this page. This way you will never miss an offer and you will be the first to get access to our new collections.