Terms of service

Applicability

1. These general terms and conditions apply to all agreements entered into between Vylento VOF, hereinafter referred to as "Vylento," and the customer regarding the sale and delivery of luxury badge holders and related products.

Orders and Payments

2.1. By placing an order with Vylento, the customer agrees to these terms and conditions.

2.2. Prices listed on Vylento's website include VAT, but do not include shipping costs, unless otherwise stated.

2.3. Payment must be made at the time of order. Vylento accepts payments via the payment methods offered on the website.

Shipping and Delivery

3.1. Vylento strives to process and deliver orders as quickly as possible. However, delivery times are indicative and not deadlines.

3.2. Shipping takes place to the delivery address provided by the customer. The risk of loss or damage to the products passes to the customer at the time of delivery.

Returns and Warranty

4.1. The customer has the right to return products received within fourteen (14) days of receipt, provided the products are returned unused, undamaged and in their original packaging.

4.2. Any return costs shall be borne by the customer, unless otherwise agreed.

4.3. Vylento offers a warranty period of six (6) months from the date of purchase on manufacturing defects. This warranty does not cover damage resulting from improper use or normal wear and tear.

Intellectual Property

5.1. All intellectual property rights relating to Vylento's badge holders and other products, including but not limited to trademark rights and copyrights, shall remain the property of Vylento.

5.2. Customer may not copy, distribute, modify or use any content, designs or other materials from the website for commercial purposes without Vylento's prior written consent.

Liability

6.1. Vylento shall not be liable for any direct, indirect, incidental, consequential or special damages arising from the use or inability to use the products.

6.2. Vylento's liability shall at all times be limited to the amount charged for the specific order from which the liability arises.

Complaints and Disputes

7.1. Any complaints relating to Vylento's products or services must be reported in writing to Vylento within a reasonable period after discovery.

7.2. Agreements between Vylento and the client are governed by Dutch law. Any disputes will be submitted to the competent court in the district where Vylento is located.

Changes

Vylento reserves the right to modify these terms and conditions at any time. The amended terms and conditions shall apply to new orders from the time of publication on the Vylento website.

By placing an order with Vylento, the customer agrees to these terms and conditions.